Course Bookings:
To secure a spot, book courses at least 2 weeks in advance on a first-come, first-served basis. Confirmation requires a signed booking form and a company order number for corporate bookings.
Course Cancellations:
Cancel or reschedule courses at least 2 working days prior to the start to avoid fees. Non-attendance or late arrival without cancellation results in full fee liability.
Rescheduling:
Courses may be rescheduled if the minimum student number isn’t met, only in extreme circumstances.
Assessment and Examination Bookings:
Book assessments/exams 5 working days in advance. Cancellations must be made 2 working days prior to the set date to avoid penalties.
Course Times:
Day Courses: 8:30am registration, 9:00am-4:00pm course duration, with breaks and lunch.
Evening Courses: 5:30pm-8:00pm with a short break at 6:45pm.
Saturday Courses: 7:45am registration, 8:00am-3:00pm course duration.
Meals:
Light refreshments provided at tea breaks. Lunch can be pre-purchased or bought on the day.
Parking:
Free secure parking available on-site.
Messaging:
Cell phones off in training rooms. Telephone messages given during breaks.